Active listening training in allied healthcare students : effect on emotional intelligence

Hicks, Lauren and Katz, Shaina and Tran, Tony (2017) Active listening training in allied healthcare students : effect on emotional intelligence. Masters thesis, Stanbridge University.

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Abstract

OBJECTIVE: This study examined the effects of an active listening training on the emotional intelligence (EI) of allied health care students. METHOD: Thirty-one students in a Master of Science in Occupational Therapy (MSOT) program were trained on active and compassionate listening and compared to thirty-four students in the Occupational Therapy Assistant (OTA) program who did not receive any training. A pretest/posttesttest design was used to evaluate the effects of training on EI using the Trait Emotional Intelligence Questionnaire Short Form (TEIQue-SF) and the Bell-Lysaker Emotion Recognition Test (BLERT). Qualitative data from MSOT student reflection papers were evaluated using a comparison method. RESULTS: A two-way ANOVA test revealed a statistically significant improvement in EI scores following participation in the active listening training and compassionate listening activity. Means on the TEIQue-SF test increased from pre-training to post-training. The BLERT results was insignificant. Qualitative data from student reflections also revealed themes signifying an overall increase in EI. CONCLUSION: Active listening and emotional intelligence training may increase EI in allied healthcare students.

Item Type:	Thesis (Masters)
Additional Information:	Masters of Science in Occupational Therapy (MSOT) degree.
Subjects:	B Philosophy. Psychology. Religion > BF Psychology
Depositing User:	Fred Poling
Date Deposited:	13 Mar 2019 16:18
Last Modified:	24 Jan 2022 22:10
URI:	http://repository.stanbridge.edu/id/eprint/18

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